Pay Child Support

Most child support payments are required to come from employers withholding income from paychecks.  

Under some circumstances, you pay child support directly to ORS. Most often, people pay this way when they are self-employed or making extra payments.

Method of Payment

Description

Fees

Steps

Income Withholding

  • Your employer forwards money from your paycheck to ORS
  • Employers can charge up to $25 to set up the first time. No fees after that
  • No fees from ORS 
  • Confirm that we have the correct employer on file
  • We will send that employer an order for the payments
  • Check your pay stubs and your ORS account to make sure payments the process is working

Automatic Payment Withdrawal (APW)

  • You work with ORS to have payments come directly from your bank account
  • No fees from ORS 
  • Check this list to see if you might be qualified
  • Contact your caseworker 
  • If approved, APW can be substituted for income withholding

Mail

  • Personal checks
  • Cashier’s checks
  • Bank bill-pay checks
  • Money orders
  • Mail payments to:
    ORS
    PO Box 45011
    Salt Lake City, UT 84145-0011
  • Write your case number or numbers on all checks and money orders
  • Never mail cash 

Online

  • Credit cards*
  • Debit cards*
  • E-checks
  • 2.9% of the payment amount
  • TouchPay
  • Payments over $3,000 require additional information
  • Payments over $9,999.99 are not accepted

Phone (ACCESS)

  • Credit cards*
  • Debit cards*
  • 2.9% of the payment amount
  • Create a TouchPay account
  • Call (888) 346-4679
  • Use TouchPay credentials along with your participant ID or Social Security number to make a payment
  • Payments over $2,999.99 are not accepted

Kiosk (In-person, Self-service)

  • Cash
  • Credit cards*
  • Debit cards*
  • E-checks
  • With credit or debit cards: 2.9% of the payment amount
  • With cash and e-checks: $3 for the first $100, then $1 for each additional $100, up to a maximum fee of $15
  • Visit an ORS office in Taylorsville, Ogden, Provo, or St. George
  • Bring a photo ID
  • Enter into the kiosk your first and last names and either your Social Security number or ORS participant ID
  • Enter your case number or numbers if making a medical payment. This is optional for child support payments
  • Payments over $9,999.99 are not accepted

* Credit and debit cards must be a Visa, MasterCard, Discover, or American Express.

Payment Fees

Some ways of paying come with fees. These include payments made with cash, debit or credit cards, or electronic checks (e-checks).

For ongoing child support payments, ORS recommends using methods of payment with no fees or only minimal ones. 

Automatic payment withdrawal has no fees. Paying by mail using a valid check or money order has no fees. Many banks do not charge fees for using their automatic bill payment systems.

Your employer may charge a fee of up to $25 for the cost of setting up income withholding for the first time. After that, the employer will not charge a fee.

Payment Processing Times

ORS processes all payments as promptly as possible. 

You may have to wait 3 to 5 business days before payments made with credit cards, debit cards, cash, or e-checks are posted to your ORS case.

ORS may hold payments over $2,500 for 21 calendar days so the funds can clear.

Payment Options

Where to Go for More Information about Paying Child Support

Visit our page of frequently asked questions or contact us directly.