ORS's primary mission is to promote responsibility.
We help ensure that parents are financially responsible for their children by providing child support services and support for children in care. We also work to help ensure public funds are used appropriately through the efforts of our Bureau of Medical Collections.
** The payment system online and on the phone will be down for maintenance on Saturday, February 15, 2020 from approximately 6 AM to 6 PM. We apologize for any inconvenience. **
Touch Pay ® Kiosk
Effective September 6, 2019, ORS no longer accepts payments at the reception windows in our office locations. In-office payments can be made at our new self-service kiosks provided by TouchPay ® (fees apply). In addition, when making a payment on the ORS website, you are redirected to the TouchPay ® website to complete the online payment transaction.
Click here for a description of all payment options available.
Customer Services Available Online. Follow these links for self-service 24 hours a day.
- Apply for services through the Online Application for Services
- Access Your Case Online - Interactive Case Access (ICA)
- Get a report of 12 months payment disbursements for housing- Child Support Payment Verification
- Print forms for EFT or Utah Debit MasterCard® payments Electronic Payment Enrollment Form
ACCESS (Automated Case and Customer Service System) is available 24 hours a day. For more information, click here.
ORS Office Hours - All Locations
ORS offices are open from 8 am to 5 pm Monday through Friday. Closed on State and Federal holidays.