Contact Information

The lobbies at all ORS locations have been closed due to legislative budget cuts. If you need to meet with a caseworker in person, please contact your worker in advance and set an appointment.

Child Support

Call: +1 (801) 536-8500

Central Fax: +1 (801) 536-8636

Email: orswebcss@utah.gov

When communicating by email, please include your ORS case number or participant ID number. If either the ORS case number or participant ID number are unknown, please include both parent's names associated with the case. Please do NOT include a full Social Security Number in your email. A response to your email can be expected within 10 business days.

Payment Address

Office of Recovery Services

PO Box 45011

Salt Lake City, UT 84145-0011

Correspondence Address

ORS Child Support Services

PO Box 45033

Salt Lake City, UT 84145-0033

Office Location

Do not send correspondence or payments to these addresses.

Taylorsville

Office of Recovery Services 

4315 South 2700 West, 1st Floor

Taylorsville, UT 84129

Ogden

Office of Recovery Services

2540 Washington Blvd, 4th Floor

Ogden, UT 84401

Provo

Office of Recovery Services

150 E Center Street, 2nd Floor

Provo, UT 84606

St. George

Office of Recovery Services

33 N 100 W, Suite 100

St. George, UT 84770

Medicaid Recovery

Call: +1 (801) 536-8798

Central Fax: +1 (801) 536-0377

Email: orswebbmc@utah.gov

Correspondence Address

ORS Medical Collections

PO Box 45025

Salt Lake City, UT 84145-0025

Office Location

Office of Recovery Services

4315 South 2700 West, 1st Floor

Taylorsville, UT 84129

Website Master

If you have questions about or encountered problems with our web site, please email: orswebtech@utah.gov

Note: Please do not send email messages to the ORS Web Master requesting information pertaining to cases.

Office Hours and Holidays

Office Hours:
Monday – Friday: 8:00 AM to 5:00 PM

2023 Holidays, Office Closed:
January 2: New Year’s
January 16: Martin Luther King Jr. Day
February 20: President’s Day
May 29: Memorial Day
June 19: Juneteenth
July 4: Independence Day
July 24: Utah State Holiday
September 4: Labor Day
October 9: Indigenous Peoples’ Day
November 10: Veteran’s Day
November 23: Thanksgiving
December 25: Christmas