Phone Payments for Child Support
You can make phone payments 24 hours a day without talking to a person using ORS’s ACCESS system at (801) 536-8500.
Our phone system accepts credit or debit card or e-checks. Credit and debit cards must be Visa, MasterCard, Discover, or American Express.
Fees for Phone Payments
When working through ACCESS alone, there is a $2 fee per payment.
If you need customer assistance, the fee is $6 per payment.
For ongoing child support payments, ORS recommends using methods of payment with no fees or only minimal fees.
How to Pay by Phone
- Call (801) 536-8500
- Press 1 or say, “Look up my case”
- Say or enter your ORS case number
- Say or enter your 8-digit PIN. Your PIN should have been mailed to you. If you did not receive a PIN, you may request a new one
- Press 1 or say, “Make a payment”
Other Services Available through This Process
- Request a letter with the current balance of your child support account
- Hear a list of the most recent payments on your case
- Request a written record of payments on your case