Obtaining Information
The Office of Recovery Services provides a number of ways for constituents
and others to obtain or report information.
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Child support cases
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ORS operates a trained Customer Service Unit (CSU) to provide
child support case status and answer case-specific questions from custodial
parents, non-custodial parents, and third parties-- such as employers-- when
information cannot be obtained via the Automated Information System.
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For case specific information including case status contact a
Customer Service Unit (Click "Contact Us" in the left navigation bar)
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For general information not related to a specific case
send an e-mail message
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For questions about child support policy or questions about federal or
state law governing child support not related to a specific case
send an e-mail message
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ORS Administrative Office
(801) 536-8901
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Mailing Address
Office of Recovery Services
P.O. BOX 45011
Salt Lake City, UT 84145-0011
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Government Records Access Management Act
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Please keep in mind that in most instances, all requests for case specific
information must be handled in accordance with the Government Records Access
Management Act.
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Children in Care Cases
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For questions about your financial responsibility regarding
your child's placement, please call the Office of Recovery
Services.
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Foster Care & Youth Corrections
Placements
(801) 536-8770
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Division of Services for People with Disabilities,
State Hospital
Or other placements
(801) 536-8817
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Public Assistance Fraud
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Effective July 1, 2003, the department of Workforce Services assumed responsibility for investigating public assistance fraud,
collecting public assistance overpayments, and operating the fraud hotline.
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Fraud Hotline: Callers may leave anonymous information regarding possible
incidents of fraud for public assistance programs 7 days a week, 24 hours per
day
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Public Assistance Fraud Hotline
(Toll Free)
1-800-955-2210
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