Recovery Services Logo


Office of Recovery Services

How to Contact ORS


Important information about email correspondence:

If you choose to send ORS an email rather than call or write a letter, you can expect a response within ten business days. If it has not been ten business days since your email, please do not call or resend an email to follow up. This will only delay our ability to respond in a timely manner. Also, when emailing, please include identifying information, such as an ORS case number and/or custodial parent's full name and non-custodial parent's full name (or the other person on the case) and your phone number. Please do not include social security numbers on any email correspondence.

NEW:

ORS Administration Office Extended Hours—effective August 4, 2008
ORS Provo Office Extended Hours—effective August 4, 2008
All other ORS Offices will have Extended Hours—effective September 2, 2008
ORS Richfield Office address change effective August 1, 2008

ORS Administration
Office Address
:
515 East 100 South
Salt Lake City, Utah 84102


Effective August 4, 2008 ORS Office Hours
7:00 A.M. to 6:00 P.M. Monday - Thursday
Closed on Fridays and State and Federal Holidays.

Mailing address for correspondence:
P.O. Box 45033
Salt Lake City, Utah 84145-0033

Child Support Offices
Mailing address for all child support payments:
P.O. Box 45011
Salt Lake City, Utah 84145-0011

Salt Lake City
515 East 100 South
Salt Lake City, Utah 84102
801-536-8500
800-662-8525
Email:
orswebslc@utah.gov

Ogden
2540 Washington Blvd.
Ogden, Utah 84401
801-626-3475
800-336-2629
Email:
orswebogden@utah.gov

Layton
523 Heritage Blvd. Suite 1
Layton, Utah 84041
801-779-2273
877-547-1808
Email:
orsweblayton@utah.gov
Provo
150 East Center Street
Suite 2100
Provo, Utah 84606
801-374-7233
800-255-8734
Email: orswebprovo@utah.gov

Richfield
effective August 1st

687 North Main
Richfield, Utah 84701
435-896-5461
800-255-8734
Email:
orswebrichfield@utah.gov

St. George
377 East Riverside Dr. Bldg.B, Suite C
St. George, Utah 84771
435-674-3900
800-255-8734
Email:
orswebstgeorge@utah.gov

General Information
To send an email requesting general information not related to a specific case: orswebmail@utah.gov

Child Support Policy
For questions about State or Federal Law or policies related to child support general but NOT related to a specific case, Email: orswebcss@utah.gov

Children in Care (foster care/youth corrections)
Office Address:
515 East 100 South Salt Lake City, Utah 84102
Mailing address for correspondence:
P.O. Box 45033 Salt Lake City, Utah 84145-0033
Payment address: P.O. Box 45011 Salt Lake City, Utah 84145-0011
Email: orswebcic@utah.gov

Bureau of Medical Collections - for Medicaid and insurance-related issues
The Bureau of Medical Collections operates a toll-free line for medical providers, insurance carriers and Medicaid recipients to ask questions, provide information on insurance coverage or resolve claim issues involving third-party coverage.
Email: orswebbmc@utah.gov

To contact the ORS Director via email: orswebmail@utah.gov